Information

Chinese Gifts operates to ensure the highest standard of customer service is met. If you have any questions, don't hesitate to contact us

Making a Purchase

Buying from us couldn't be easier! Just browse our catalog, and click on the product you wish to buy, and add it to your shopping basket. View your basket at any time by clicking the link in the top right hand corner. When you are ready to buy click on "Checkout" and you'll be directed to our securely encrypted checkout page. No need to sign up or login, simply enter your details in 3 easy steps and you're done!

Shortly after your order, you will receive a confirmation email. Please keep this for your records.

Delivery

We usually dispatch within 24 hours of your purchase and the vast majoirty of items arrive within 48 hours. If your order seems to be taking longer, then send us an email and we will investigate asap. How fast your product arrives will depend on the shipping method you chose when you checkout. Our main carrier is Royal Mail First Class Parcels. We use 24hr carriers for larger orders.

European Delivery

We accept European delivery. Prices are in Pound Sterling. Delivery costs are higher for European orders, and are calculated at the checkout phase (select "Europe" from the delivery destination pull down menu on the shopping basket when you checkout).

European orders are excempt from our "Free UK Postage" promotion, but we do our best to keep delivery costs low.

Not all items can be shipped to Europe (you will know which ones when you attempt to select European Delivery from the checkout) but please contact us if you have any queries.

Returns

In the unlikely event you are unhappy with your purchase, you may return it (within 7 working days) for an exchange of product or a full refund. Refunds are returned via the same method you used to pay, or we can send a cheque on request. Refunds are made once the product is received back from the customer. Any questions, then please do drop us an email.

Chinese Gifts is a trading name of Bosco Brothers Ltd. (Registered in England No. 07763379)

Directors B Bosco & S Bosco
Bosco Brothers, Millman Grove, Lawley Village, Shropshire TF4 2PY

VAT Registration Number: 975 8176 63